1. Introduction

Welcome to Flycard's Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you use our services—whether you are an end user who uses Flycard’s services or you’re simply visiting this website. By using Flycard, you consent to the practices outlined in this Privacy Policy.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

2. What Constitutes Personal Information?

The term "Personal Information" refers to any details pertaining to an identified or identifiable individual. An individual is considered identifiable if they can be directly or indirectly singled out by means of an identifier like a name, address, phone number, email address, identification number, online identifier, or other factors tied to their physical, genetic, mental, economic, cultural, or social identity.

The term "Sensitive Personal Information" encompasses information concerning an individual's racial or ethnic origin, political views, religious or philosophical beliefs, membership in trade unions, genetic or biometric data used for unique identification, as well as details about an individual's health, sexual life, or sexual orientation. Both Personal Information and Sensitive Personal Information are treated as confidential.

The term "Other Information" pertains to data that does not fall under the categories of Personal Information or Sensitive Personal Information. Anonymized or "aggregate" information, as well as publicly available information that hasn't been combined with Personal Information or Sensitive Personal Information, are not considered part of Personal Information.

3. What Information Do We Collect and When is it Collected?

We may collect your Personal Information in the following instances:

1. When you provide it voluntarily, such as during account registration using your email and password or through social login credentials ("Flycard Login Credentials"), when you send us emails, or when you post information or content on our Site or Service.

2. When you link a Third Party Platform to your Flycard account, we will receive information from that service (like your username and basic profile details) via the authorization procedures used by that service. Additional information we receive depends on the services you authorize and the available options.

3. If you purchase a subscription requiring billing or payment details, we may need additional Personal Information, including your address, phone number, and credit card number ("Payment Information") to process your requests and reach out to you.

4. When you accept an invitation from another user to connect on the Service. When you use the Service, we also gather certain Other Information about you or your use of it. This data is collected through various technologies, including:

Logs: We automatically collect specific information, such as the pages you visit, actions you take within the Service, the date and time of your activities, URLs of websites you visited before and after the Service, device attributes, browser type, version, and general geographic location based on your IP address. This data helps us improve user experience and is treated as confidential when combined with your Personal Information.

Cookies: Flycard uses cookies to identify your device's login status and recognize repeat visitors, thereby enhancing Service quality. Cookies are small files sent to your device's hard drive while browsing a site. We use session cookies (expire when you close your browser) and persistent cookies (stay on your device until deleted). You can manage cookies through your browser settings; however, disabling them may affect Service functionality.

Local Storage: We may collect and store information, including Personal Information, locally on your device using mechanisms like browser web storage (including HTML 5) and application data caches.

We maintain the confidentiality of Personal Information from cookies and other tracking technologies and only set cookies within the flycard.contact domain.

We might also collaborate with specific third parties to collect, analyze, and utilize certain Personal and Other Information as described in this section.

4. How Do We Utilize the Collected Information?

We employ your Personal Information and Other Information gathered through our Service for the following purposes:

Enabling you to share Personal Information, connect, and communicate with other users.

Providing requested Services or information, processing transactions, and completing them.

• Enabling you to share Personal Information, connect, and communicate with other users.
• Providing requested Services or information, processing transactions, and completing them.
• Addressing emails, submissions, questions, comments, requests, complaints, and delivering customer service.
• Analyzing Service usage and trends, enhancing and personalizing user experiences by aligning content or features with profiles or interests, and improving Service functionality and user-friendliness.
• Sending confirmations, updates, security alerts, support messages, and administrative notifications, facilitating your Service use, administration, and operation.
• Contacting you about Service offerings that interest you or might be of interest.
• Serving any other purpose for which the information was collected.

5. What Information is Shared with Third Parties?

Flycard focuses on enhancing your professional network's functionality, not selling your data. Nevertheless, we do share personal information in the following ways:

1. Other users you connect with on the Service: Flycard's core functionality lets you exchange Personal Information with other users and receive their Personal Information. When you invite another user to connect via the Service's interface or by sharing a QR code, link, or personal identifier generated by the Service, your Personal Information will be visible to those who access such code, link, or identifier. You control the information you share through the provided Service settings.

2. With Your Consent: Your Personal Information may be shared when you explicitly consent, especially if we notify you on the Service that certain information will be shared in a specific manner and you provide that information.

3. Service Providers, Agents, and Relevant Third Parties: To deliver the Service, we collaborate with other companies. Examples include third-party payment processors, entities handling email communications on our behalf, cloud hosting providers, and other service providers aiding the Service's operation. They receive only necessary information to perform their designated function, use your Personal Information solely for requested services, and are held to confidentiality standards outlined in this Privacy Policy.

4. Legal Processes: If required by law or under the belief in good faith that we are lawfully authorized or obligated, we may disclose your Personal Information. This may involve complying with legal processes, responding to lawful requests or authorities, safeguarding our rights or those of others, enforcing our policies, or addressing security matters.

5. Business Transfers: During business transactions such as mergers, asset sales, acquisitions, or financing negotiations, your Personal Information might be shared as part of our business assets.

6. Analytics: We collaborate with specific third parties for analysis, audits, research, and reporting, involving tracking technologies like cookies and similar mechanisms.

7. Google API Usage: Any data obtained from Google APIs for Flycard's Automated Email Signatures and transferred to other apps adheres to Google's API Services User Data Policy, including Limited Use requirements.

8. Aggregated Information: We might share demographic data about our user base in aggregated form with partners. This data is not personally identifiable, and we don't link it with individual Personal Information. Our Privacy Policy does not limit our collection and utilization of aggregate user data.

6. When and why do we share this information with third parties?

• Flycard works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts
• We may also share your information in the following circumstances:
  • To prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
  • To help us conduct marketing and/or advertising campaigns.
  • To conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
• Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transactions or proceedings. If this happens, we will post a notice on our home page.
• Flycard will always ask for your consent before sharing your personal information with third parties for purposes other than those described in Section 3.

7. For how long do we retain your personal information?

• In general, we keep your personal information throughout your relationship with us.
• Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes such as to defend a contractual claim or for audit purposes and to comply with the law, except when we receive a valid erasure request, or, if you are a merchant, you terminate your account and your personal information is purged pursuant to our standard purge process.
• We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

8. What we don’t do with your personal information

We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.

9. How do we keep your personal information secure?

• We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.
• No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

10. Control over and access to your personal information

Flycard understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information.

Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.

If you would like to designate an authorized agent to exercise your rights for you, please email us from the email address we have on file for you. If you email us from a different email address, we cannot determine if the request is coming from you and will not be able to accommodate your request. In your email, please include the name and email address of your authorized agent.

It’s important to remember that if you delete or limit the use of your personal information, the Services may not function properly.

11. How to contact Flycard

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Flycard processes your personal data, please contact Flycard by email at support@flycard.contact.